Managed L&D Services

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Learning and Development (L&D) is essential in organizations, as it equips employees with the skills, knowledge, and abilities necessary for their roles. The L&D department fosters a learning culture, ensures employees have the skills needed to succeed, and develops future leaders. For an L&D strategy to be effective, it must align with the organization's goals and objectives and be tailored to meet the needs of both employees and the organization.

A comprehensive L&D department typically manages several key functions: conducting a Training Needs Assessment, developing a Training Plan, delivering training, evaluating training effectiveness, continuously improving, and ensuring best practices are implemented. However, for a start-up, establishing such a department can be time-consuming and costly.

C.R.A.F.T Academia, presents to you for
the first time in India – “Managed L&D Services”

Outsourcing your learning and development to C.R.A.F.T Academia offers significant time and cost savings. Instead of managing ongoing training needs, you can concentrate on your core business functions. Additionally, we provide enhanced learning opportunities by implementing best practices gleaned from our collaborations with multiple companies. This results in well-trained, well-prepared employees equipped with the latest industry standards.

The optimal training development approach varies by organization, employee, and training objectives. Therefore, we adopt a systematic approach tailored to your specific needs.

  • Conduct a Training Needs Assessment: Our first step in implementing an L&D strategy is to conduct a thorough training needs assessment. This involves identifying skill gaps and training requirements at the individual, team, and organizational levels.
  • Develop a Training Plan: Based on the assessment results, we develop a comprehensive training plan and share it with management. This plan outlines the training program's objectives, target audience, delivery methods, content, and evaluation criteria.
  • Deliver the Training: We then implement the strategy, primarily using the LearnEX LMS or other preferred LMS platforms. Training delivery methods include classroom sessions, coaching, mentoring, and on-the-job training.
  • Evaluate the Training: After delivering the training, we evaluate its effectiveness through various methods, such as Kar Ke Dikha©, surveys, quizzes, and assessments. This evaluation helps identify areas for improvement and adjustments needed for the training program.
  • Continuous Improvement: The final step is continuous improvement, which involves regularly reviewing and updating the training program to ensure it remains relevant and effective.

Benefits of C.R.A.F.T Academia’s Managed L&D Services

  1. Better Budget Control
    We will identify processes that are must do, good to do & those that may drain resources for no added benefit. Cost savings can then be redirected to other core functions of your business, such as product and service innovation.
  2. Freed up Resources
    Developing a highly interactive 17-minute training course can take as long as a month. With C.R.A.F.T, time-consuming design, management, support and administrative tasks can also be offloaded to us, cutting the number of internal resources required and working to budget at all times.
  3. Personalised Approach
    Most important component a training program is a more personalised experience and adaptive learning. Your organisation can answer that desire for more relevant training with C.R.A.F.T constantly offering valuable insight and the expertise to adapt, pivot and implement pathways to match audience needs.
  4. Expanded Expertise
    Partnering with C.R.A.F.T grants your company access to a deep roster of professionals with expertise in every field you need help with – they bring a wealth of insight to the table, gathered through working with different companies in different verticals. It’s a simple but effective way of growing your knowledge and skill base without adding to your fixed costs.
  5. More Detailed Tracking
    C.R.A.F.T utilise robust reports from learning management systems (LMS) equipped with in-depth tracking, reporting, and assessment tools. You can make more accurate projections, pivot strategies much faster, and get a clearer picture of your ROI.
  6. Fully Supported Learners
    Learners vary in how fast they can pick up lessons and the type of learning models they are comfortable with. As a result, some learners get left behind and their training comes to a standstill. We ensure each learner participating in your training program gets the support they need.
  7. Guaranteed Flexibility
    We will ensure our training offering needs to be flexible so that if a new product is launched or a new employee joins, training is ready to go. Designing new training courses, updating existing course content or adapting to learners’ needs will be timely and responsive to keep training on track.
  8. Access to Quality Learning Content
    At C.R.A.F.T we have hundreds of hours of multi lingual learning modules on sales, soft skills & various hard skills like home loan & mortgages, personal loan, gold loan, personal banking, business banking etc. If required we can offer these courses on discounted prices to your employees. This can be a value add that the company is providing to its employees.

Services Offered as Part of C.R.A.F.T Academia’s Managed Learning Services

Services Offered as Part of C.R.A.F.T Academia’s Managed Learning Services

Custom Content production
Ideation, development and iteration of learning materials that meet the required learning objectives. Material can be produced in a range of formats including eLearning courses, videos and presentations. This stage includes identifying and coordinating with subject matter experts who may or may not be from the company.

Training administration
Involves overseeing the deployment of a program, which includes making sure learners stay engaged and complete courses within the allotted time frame, conducting tests and assessments, and collecting feedback from learners.

LMS management
Ensuring learning platforms remain intuitive for users, course catalogues remain up-to-date with fresh content, and user data remains safe with regular security updates and reviews.

Analytics and reporting
Collecting and tracking key metrics such as test scores or completion percentage rates to assess the progress of learners and the quality of programs. Can also include tracking revenue and job performance, which gives companies a clear link between training efforts and business goals.

Learner support
Includes supporting learners with any issues from simple password reminders and assistance in choosing the correct courses, to working on user technical issues to minimise downtime, providing a smooth journey and reducing the need for internal resources.

C.R.A.F.T Academia's Training Needs Analysis Practices

C.R.A.F.T Academia's Training Needs Analysis Practices

Before we start the process we follow a step by step Training Need Analysis:

  • We use workplace profiles to map out what knowledge and skills the team needed to fulfil the responsibilities of their specific roles.
  • Search for performance gaps between current performance and where you would like to be.
  • Take employees feedback and suggestions on their own personal desired learning objectives? What skills would help them perform better? What’s preventing them from performing better now?
  • List down all compliance needs in terms of mandatory training & materials. Make sure any training we offer is in compliance with laws.
  • We don't just consider where you are now. We make sure we take into account your company’s goals for the next year, too.
  • We don't just address skill gaps in the workforce, we focus on enhancing existing skills in order to improve performance levels.
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